Honestly, I think AT&T Navigator is one of the best products we offer our customers at AT&T. I use it all the time, but I had a recent incident that made me appreciate it even more.
My sister was having a dinner at her house to celebrate her only son’s 17th birthday. My teenagers arrived earlier and I arrived around 7:30 p.m. because I was panicked by a strange sound coming from my tires. After careful review of each tire, I saw a big piece of metal sticking out of the passenger front tire. The tire was not flat, but I was skeptical about removing it, which may release the air from the tire.
I asked my sister for the nearest shop that could assist and was told there were two in the area.
Off I went around 8 p.m. to find that both locations closed at 7 p.m. Stressed and frightened that my tire may burst at any time, I needed to locate a service center with little delay. I turned to AT&T Navigator for guidance. I searched by category and found Pep Boys and Wal-Mart in the immediate area. I selected Pep Boys because it was closer. Turn-by-turn the Navigator application told me where to go. I’m not sure what I would have done without it.
It was not life or death, but…you know what I mean.
Milcah says:
October 21, 2009 at 12:54 pm
That is great! Glad you’re ok and thanks for sharing!